How ValeVida handles your personal information

Last updated: March 5, 2026

1. Scope

This policy explains how ValeVida collects, uses, stores, and protects personal data when you use our mobile app, website, and related services.

2. Data we collect

Account data such as name, email address, and authentication identifiers.
Service usage data, including interactions, timestamps, and device information.
Support data when you contact us, such as message content and contact details.

3. Why we use your data

To provide and maintain ValeVida features.
To improve app quality, performance, and user experience.
To communicate service updates, support responses, and legal notices.
To meet legal and regulatory obligations.

4. Legal bases

We process personal data based on at least one lawful basis, including contract performance, legitimate interest, compliance with legal obligations, and consent when required.

5. Data sharing

ValeVida does not sell personal data. We may share information only with trusted service providers, legal authorities when required, or in corporate transactions, always with appropriate safeguards.

6. Retention and security

We keep personal data only for as long as needed for the purposes described in this policy or as required by law. We use administrative, technical, and organizational measures to protect your data.

7. Your rights

You may request access, correction, deletion, portability, or objection where applicable.

To submit a request, contact us at privacy@valevida.com.

8. Children's privacy

ValeVida is not intended for children under 13 years old, and we do not knowingly collect personal data from children under 13.

9. International transfers

If data is transferred across borders, we apply reasonable legal and contractual protections to maintain privacy safeguards.

10. Changes to this policy

We may update this policy periodically. The most current version will always be posted on this page with the updated effective date.